Configuring Loyalty Cards

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Configuring the RTS Loyalty Program

This section discusses the RTS loyalty program, how to configure and loyalty features.

The section is divided into four parts:

  • Configuring Points
  • Registering Loyalty Members
  • Redeeming Rewards
  • Additional Loyalty Features

Configuring Concession Items to Earn Points

  • Navigate to Setup -> Concessions -> Items.


Conc1.jpg

  • Highlight an item and click "Edit".
  • Check the box labeled Earn Points and select "Save".
  • Repeat for every concession item that can earn points.

    NOTE: Concession items earn ONE point per $1 spent. This cannot be modified at this time.


Enabling Tickets Types to Earn Points

  • Navigate to Setup –> Tickets –> Price.


SU Tickets Price.JPG

  • Highlight the desired price category and click "Edit".
  • Highlight the ticket type you would like to earn points.
  • In the box labeled Reward Points (located towards the center under the enable checkboxes), designate how many points the ticket should earn. This is a customizable amount.
  • Repeat for all ticket types that can earn rewards.


To Add Concession Rewards

  • Navigate to Setup -> Mag Cards -> Bonus Points.


SU MagCards BonusPoints.PNG

  • Select "Reward" tab.
  • Click "Add".
  • Enter "Level" to earn the reward, i.e. 50.
  • Select "Concessions" in Pop Up.
  • Choose the item that will receive the reward.
  • Enter the number of days the reward will expire, 0 for never
  • "Save" and "Close".


Adding Ticket Rewards

  • Navigate to Setup -> Mag Cards -> Bonus Points.

SU MagCards BonusPoints.PNG

  • Select Reward tab.
  • Click "Add".
  • Enter "Level" to earn the reward, i.e. 50.
  • Select "Tickets" in Pop Up.
  • Choose the item that will receive the reward.
  • Enter the number of days the reward will expire. Enter0 for never.
  • "Save" and "Close".


Adding Bonus Ticket Types:

  • Click "Add" under Bonus Ticket Type.
  • Select "Category".
  • Select "Ticket Type".
  • Click "Yes".
  • "Save" and "Close".

Registering Loyalty Members:

  • From the Selling Screen, select desired Station Number, if applicable.


LoyaltyRegMagCard1.JPG         LoyaltyRegMagCard2.5.JPG


  • Navigate to Menu –> Register Card.


LoyaltyRegMagCard2.JPG             LoyaltyRegMagCard3.JPG


  • Enter the desired information, then select "Register Card".
  • Cards can also be registered under Setup -> Mag Cards -> Register Card.

NOTE: To expedite the process, you may scan or swipe a driver's license. However, this is dependent on the state's driver's license.


SU MagCards RegisterCard.PNG

Redeeming Rewards:

  • When completing transactions, the employee will associate the loyalty card with the transaction by selecting on the RTS selling screen "Enter Card". This is the same procedure as entering a gift card.
  • When the card is added to the tended window, their available points will display along with their lifetime points (EXAMPLE: 50/150)
  • If they have a reward available to redeem, the reward will display in the window.
  • The employee then can select the item to redeem from the selling screen as they would normally sell the item.
  • A dialogue box will prompt asking the employee signaling they have a reward available and if they would like to redeem.
  • If they choose yes, the reward will then be removed from the card and money will not be expected from the drawer.
  • If they are not ringing up any additional items, select exact change, or continue the transaction as needed.


Additional Loyalty Features

Online Features

  • To Enable, navigate to Setup –> Ready Ticket Network –> Options.


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  • Allow RTN Gift TSYS, or Mercury Classic = True
  • Allow E2E Gift, if Vantiv Secure (Chip Cards) = True

Online Ticket Point Multiplier: When using their loyalty card online, their points will multiply.

Waive Internet Fee for Loyalty: Internet fee will be waived when using their loyalty card online.

Allow Ticket Credit Redemption: Ticket reward can be redeemed online.


Membership Reports:

  • Navigate to Reports –> Mag Cards –> Member Information.


Reports MagCards MemberInfo.JPG

  • Check which credentials you want on the report.
  • Print or Export.


3) In the box labeled Reward Points (located towards the center under the enable checkboxes), designate how many points the ticket should earn. This is a customized amount.
4) Repeat for all ticket types that can earn rewards.


To Add Concession Rewards

Under Setup -> Mag Cards -> Bonus Points.

1) Select the Reward Tab.


SU MagCards BonusPoints.JPG

2) Click the Add button.
3) A window will prompt for the level to earn the reward.


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4) Select Concession. This will prompt immediately after entering your amount of rewards.


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5) Choose the concession item you would like to reward from your concession item list. This will prompt after choosing the reward type.

06-concessionChoice.png


6) If you would like for the reward to expire after a designated number of days, set the number here. This will prompt after choosing the concession item.

NOTE: 0 indicates the reward will never expire.

SU MagCards BonusPoints Exp.JPG

7) After selecting OK the item is now added to your rewards.


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