Setting up Loyalty Cards

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This section discusses the RTS loyalty program, how to configure, and loyalty features.

The section is divided into four parts:

  • Configuring Points
  • Registering Loyalty Members
  • Redeeming Rewards
  • Additional Loyalty Features

Enabling Concession Items to Earn Points

  • Navigate to Setup -> Concessions -> Items


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  • Highlight an item and click "Edit".
  • Check the box labeled Earn Points and select "Save".
  • Repeat for every concession item that can earn points.

    NOTE: Concession items earn ONE point per $1 spent. This cannot be modified at this time.


Enabling Tickets Types to Earn Points

  • Navigate to Setup –> Tickets –> Price


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  • Highlight the desired price category and click "Edit"
  • Highlight the ticket type you would like to earn points.
  • In the box labeled Reward Points (located towards the center under the enable checkboxes), designate how many points the ticket should earn. This is a customized amount.
  • Repeat for all ticket types that can earn rewards.


To Add Concession Rewards

  • Navigate to Setup -> Mag Cards -> Bonus Points


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  • Select Reward tab
  • Click Add
  • Enter Level to earn the reward, i.e. 50
  • Select Concessions in Pop Up
  • Choose the item that will receive the reward
  • Enter the number of days the reward will expire, 0 for never
  • Save and Close


Adding Ticket Rewards

  • Navigate to Setup -> Mag Cards -> Bonus Points

SU MagCards BonusPoints.PNG

  • Select Reward tab
  • Click Add
  • Enter Level to earn the reward, i.e. 50
  • Select Tickets in Pop Up
  • Choose the item that will receive the reward
  • Enter the number of days the reward will expire. 0 for never
  • Save and Close


Adding Bonus Ticket Types:

  • Click Add under Bonus Ticket Type
  • Select Category.
  • Select Ticket Type
  • Click Yes
  • Save and Close


Registering Loyalty Members:

  • From the Selling Screen, select desired Station Number, if applicable
  • Navigate to Menu –> Register Card


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  • Enter the desired information, then select Register Card
  • Cards can also be registered under Setup -> Mag Cards -> Register Card

NOTE: To expedite the process, you may scan or swipe a driver's license. However, this is dependent on the state's driver's license.


SU MagCards RegisterCard.PNG


Redeeming Rewards:

  • When completing transactions, the employee will associate the loyalty card with the transaction by selecting on the RTS selling screen "Enter Card". This is the same procedure as entering a gift card.
  • When the card is added to the tended window, their available points will display along with their lifetime points (EXAMPLE: 50/150)
  • If they have a reward available to redeem, the reward will display in the window.
  • The employee then can select the item to redeem from the selling screen as they would normally sell the item.
  • A dialogue box will prompt asking the employee signaling they have a reward available and if they would like to redeem.
  • If they choose yes, the reward will then be removed from the card and money will not be expected from the drawer.
  • If they are not ringing up any additional items, select exact change, or continue the transaction as needed.


Additional Loyalty Features

Online Features

  • To Enable, navigate to Setup –> Ready Ticket Network –> Options


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  • Allow RTN Gift TSYS, or Mercury Classic = True
  • Allow E2E Gift, if Vantiv Secure (Chip Cards) = True

Online Ticket Point Multiplier: When using their loyalty card online, their points will multiply.

Waive Internet Fee for Loyalty: Internet fee will be waived when using their loyalty card online.

Allow Ticket Credit Redemption: Ticket reward can be redeemed online.


Membership Reports:

  • Reports –> Mag Cards –> Member Information


Reports MagCards MemberInfo.JPG

  • Check which credentials you want on the report
  • Print or Export


3) In the box labeled Reward Points (located towards the center under the enable checkboxes), designate how many points the ticket should earn. This is a customized amount.
4) Repeat for all ticket types that can earn rewards.


To Add Concession Rewards

Under Setup -> Mag Cards -> Bonus Points

1) Select the Reward Tab


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2) Click the Add button
3) A window will prompt for the level to earn the reward


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4) Select Concession. This will prompt immediately after entering your amount of rewards.


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5) Choose the concession item you would like to reward from your concession item list. This will prompt after choosing the reward type.

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6) If you would like for the reward to expire after a designated number of days, set the number here. This will prompt after choosing the concession item.

NOTE: 0 indicates the reward will never expire.

SU MagCards BonusPoints Exp.JPG

7) After selecting OK the item is now added to your rewards.


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