Adding Web Server Access Accounts

Creating a Web Server Schedule Account

Adding an account here will allow the user to access your RTS schedule.

1. Go to Setup - Ready Ticket Network - Web Server Passwords
2. Select the "Show Schedule" tab.

1. Press "Add"
2. Enter the Account Name
3. Enter the username in the UserName field
4. Enter the password in the password field
5. Check to enable "Send Admission Counts" if applicable.
6. Check to enabled "Send Ticket Availability" if applicable.
7. Save.

Creating a Web Server Selling Account

Adding an account here will allow the user to sell using the RTS API.

1. Go to Setup - Ready Ticket Network - Web Server Passwords
2. Select the "Internet Sales" tab.

1. Press "Add"
2. Enter the Account Name
3. Enter the username in the UserName field
4. Enter the password in the Password field
5. Enter the encryption key into the Encryption Key field (in most cases, you will submit the password into this field)
6. Select a ticket fee item from the available items in the Ticket Fee item selection.
7. Select a transaction fee item from the available items in the Transaction Fee item selection.
8. Select an adjustment item from the available items in the Adjust Item - item selection. (This item will be used to offset any payments that would be done outside of the RTS credit card and gift card payment options)
9. Check to enable "Sell Gift Certificates" if applicable.
10. Check to enable "Sell Internet Tickets" if applicable.
11. Check to enable "Strict AVS / CVV" if applicable.
12. Check to enable "Disable Custom Seat Types" if applicable.
13. Save

You will need to restart the software on your RTS Server for these changes to take immediate effect. This can be done by going to file - other - restart software - and press "Yes"

Most Web server users will also need your location ID. Also known as your RTN Number. This can be found by going to help - about from within RTS.