Automatic Reporting

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This section is divided into two parts:

1)Configure Rentrak/Swift

2)Configure automatic nightly reporting emails

Configure Rentrak and Swift Reporting

Send reports automatically to Rentrak/Comscore and Swift through RTS.

  • Navigate in RTS to Setup –> Communications –> Rentrak.

SU Comm Rentrak.JPG

  • To enable, check off "Enable Reporting". To send automatically, check "Auto Send When Tickets Closed".
  • You may also enable "Send Hourlies" and "Send Net Only".
  • To send your reports: the Theatre ID, Username, and Password will need to be entered into the fields. The credentials will need to be provided by Rentrak.
  • For EBOR, select the "EBOR" tab and check off Enable Reporting and "Auto Send When Tickets Closed".
  • Additional options include "Hide Auditoriums" and "Consolidate Showtimes".

Configure Automatic Report Emails

To send Deposit and Boxoffice reports automatically after closing the deposit via email to a designated address, navigate in RTS to File –> Options and select the "Communications" tab.

File Options.JPG

  • Enter the address you would like the reports to be sent to at the night end of the night. If multiple addresses, please separate by a comma.

Note: Email reports will only send if an outgoing email address has been configured on the right side of the screen.

See also Email Configuration.