Difference between revisions of "Main Page"

From Rts
Jump to: navigation, search
(Concessions)
(Films)
(98 intermediate revisions by 7 users not shown)
Line 1: Line 1:
<strong>Rts Wiki</strong>
+
<!-- <center>[[File:Small RTSBanner.jpg]]</center> -->
<center>[[File:Small RTSBanner.jpg]]</center><br />
+
 
 +
<!-- [[File:RTS-Banner-Facebook2019red2.jpg|600px]]<br /><br /> -->
 +
 
 +
[[File:RTSBanner-LG.jpeg|600px]]<br />
 +
 
 +
[[Installing RTS]]
  
 
[[Demo Guide]]
 
[[Demo Guide]]
  
[[Downloads (Software - Drivers - Utilities)]]<br><br>
+
[https://www.rts-solutions.com/docs/GSG-V125.pdf Getting Started Guide V1.25]
 +
 
 +
[[Feature Overview Videos]]
 +
 
 +
[[Downloads (Software - Drivers - Utilities) | Downloads (Software - Forms - Drivers - Utilities)]]
 +
 
 +
=='''App'''==
 +
 
 +
[[RTS App]]
 +
 
 +
[[App Configuration]]
 +
 
 +
=='''Basic Troubleshooting'''==
 +
 
 +
[[Server Down]]
 +
 
 +
[[Hardware Failure]]
 +
 
 +
[[Printer Troubleshooting]]
 +
 
 +
[[Concessions Troubleshooting]]
 +
 
 +
[[Credit Card Device Troubleshooting]]
 +
 
 
=='''Concessions'''==
 
=='''Concessions'''==
  
Line 12: Line 40:
  
 
[[Adding/Removing a Station]]
 
[[Adding/Removing a Station]]
 +
 +
[[Modifiers]]
 +
 +
[[Pickup Viewer]]
 +
 +
[[Concessions Troubleshooting]]
  
 
=='''Configuration'''==
 
=='''Configuration'''==
  
[[Adding Web Server Access Accounts]]
+
[[Advertising Displays]]
 +
 
 +
[[Advertising Lines]]
  
 
[[Auditoriums]]
 
[[Auditoriums]]
 +
 +
[[Concession Item Scanning]]
 +
 +
[[Calibrating your Touch Screen]]
 +
 +
[[Identifying your RTS Server]]
  
 
[[Installing a Root Certificate]]
 
[[Installing a Root Certificate]]
 +
 +
[[Passwords and Password Groups]]
  
 
[[Networking]]
 
[[Networking]]
Line 30: Line 74:
  
 
[[Setting up Schedule Exports]]
 
[[Setting up Schedule Exports]]
 +
 +
[[Limiting Alcohol Consumption and Verifying Legal Age]]
 +
 +
[[QuickBooks Export]]
  
 
[[Setting up Secure Users]]
 
[[Setting up Secure Users]]
Line 38: Line 86:
  
 
[[RTS Email Configuration]]
 
[[RTS Email Configuration]]
 +
 +
[[RTS Title Bar]]
  
 
[[Tax Exempt Button]]
 
[[Tax Exempt Button]]
  
 
[[Setting up Station Items]]
 
[[Setting up Station Items]]
 +
 +
[[Setting up Remote Item Printing]]
 +
 +
[[Setting Up Tickets for a Special Event]]
  
 
=='''Credit Cards'''==
 
=='''Credit Cards'''==
 +
 +
[[Getting Started with EMV]]
  
 
[[Canadian EMV & Tap and Pay]]
 
[[Canadian EMV & Tap and Pay]]
Line 50: Line 106:
  
 
[[Configuring Quest II EMV and Secure MSR]]
 
[[Configuring Quest II EMV and Secure MSR]]
 +
 +
[[Setting up Secure Users]]
 +
 +
[[Credit Card Device Troubleshooting]]
 +
 +
[[Updating Credit Card Information]]
 +
 +
[[Hosted Checkout Password Generation]]
 +
 +
[[Contacting Vantiv]]
  
 
=='''Digital Signage'''==
 
=='''Digital Signage'''==
 
  
 
[[Setting Up Digital Signage]]
 
[[Setting Up Digital Signage]]
  
 
[[Setting up your Chromecast]]
 
[[Setting up your Chromecast]]
 
 
  
 
=='''Discounts'''==
 
=='''Discounts'''==
Line 65: Line 128:
  
 
[[Setting up Employee Discounts]]
 
[[Setting up Employee Discounts]]
 
[[Setting up Registration Rewards]]
 
 
=='''Electronic Box Office'''==
 
 
  
 
=='''Films'''==
 
=='''Films'''==
Line 77: Line 135:
 
[[Scheduling Films]]
 
[[Scheduling Films]]
  
[[Scheduling Locations]]
+
[[Accessing the Internet Films List]]
  
 
[[Setting up Display Amenities]]
 
[[Setting up Display Amenities]]
 
=='''Giftcards'''==
 
 
  
 
=='''Hardware'''==
 
=='''Hardware'''==
Line 89: Line 144:
  
 
[[Customer Facing Display]]
 
[[Customer Facing Display]]
 +
 +
[[Advertising Displays]]
  
 
[[CR1000 Barcode Scanner Configuration]]
 
[[CR1000 Barcode Scanner Configuration]]
Line 94: Line 151:
 
=='''Inventory'''==
 
=='''Inventory'''==
  
[[Receive or Return]]
+
[[Setting up Inventory in RTS]]
  
 
=='''Kiosks'''==
 
=='''Kiosks'''==
Line 100: Line 157:
 
[[Setting up a Kiosk]]
 
[[Setting up a Kiosk]]
  
=='''Loyalty Program'''==
+
=='''Mag Cards, Gift Cards, and Loyalty Program'''==
 +
 
 +
[[Mag Cards | Ordering Mag Cards]]
  
[[Setting up Loyalty Cards]]
+
[[Gift Cards]]
  
 +
[[Online Gift Cards]]
  
=='''Online Gift Cards'''==
+
[[Configuring Loyalty Cards]]
 +
 
 +
=='''Online Sales'''==
 +
 
 +
[[Internet Ticketing]]
 +
 
 +
[[Customizing your RTN Website]]
  
 
[[Online Gift Cards]]
 
[[Online Gift Cards]]
  
=='''Online Ticketing'''==
+
[[Purchasing Online Tickets with a Mag Card]]
 +
 
 +
[[Corporate Web Selling]]
  
[[Purchasing Online Tickets with a Mag Card]]
+
[[Adding Web Server Access Accounts]]
  
[[Setting up Purchase Terms]]
+
[http://readyticket.net/download/rts_purchase_interface.pdf API documentation]
  
 
=='''Printers'''==
 
=='''Printers'''==
Line 120: Line 188:
  
 
[[Epson Layouts]]
 
[[Epson Layouts]]
 +
 +
[[Bluetooth Bixolon SPP-R300 Setup]]
 +
 +
[[Printer Troubleshooting]]
 +
 +
=='''Procedures'''==
 +
[[Selling]]
 +
 +
[[Opening Procedures]]
 +
 +
[[Closing Procedures]]
 +
 +
[[Inventory]]
 +
 +
[[Reporting]]
  
 
=='''Reports'''==
 
=='''Reports'''==
  
 
[[Automatic Reporting]]
 
[[Automatic Reporting]]
 +
 +
[[Box Office Reporting with Numero]]
  
 
[[Common Reports]]
 
[[Common Reports]]
  
 
[[Conc Sales Vs Inventory]]
 
[[Conc Sales Vs Inventory]]
 +
 +
[[Deposit Total]]
  
 
[[Internet Data Transfers]]
 
[[Internet Data Transfers]]
Line 136: Line 223:
  
 
[[Setting Up Reserved Seating]]
 
[[Setting Up Reserved Seating]]
 +
 +
[[Marking Seats as Broken]]
  
 
=='''Restaurant Mode'''==
 
=='''Restaurant Mode'''==
Line 141: Line 230:
 
[[RTS Restaurant Interface]]
 
[[RTS Restaurant Interface]]
  
=='''Sales'''==
+
[[Pickup Viewer]]
 +
 
 +
[[Using the Bumpbar]]
  
 +
[[Order Routing]]
  
 
=='''Tickets'''==
 
=='''Tickets'''==
Line 151: Line 243:
  
 
[[Ticket Layouts]]
 
[[Ticket Layouts]]
 +
 +
[[Advertising Lines]]
  
 
[[Picking Up Tickets]]
 
[[Picking Up Tickets]]
 +
 +
[[Advanced Pickup Search]]
 +
 +
[[Setting Up Tickets for a Special Event]]
  
 
=='''Timeclock'''==
 
=='''Timeclock'''==
Line 158: Line 256:
 
[[Using the RTS Timeclock]]
 
[[Using the RTS Timeclock]]
  
=='''Websites'''==
 
  
[[Customizing your RTN Website]]
 
  
[[Editing Web Server Files]]
+
<!--#-#-#-#-#-#-#-#-#-#-#-#-#-#-#-#-#-#-#-#-->
 +
<!-- Hidden Pages for RTS Tech Support  #-#-->
 +
<!--#-#-#-#-#-#-#-#-#-#-#-#-#-#-#-#-#-#-#-#-->
 +
 
 +
<!-- [[Formatting Examples]] -->

Revision as of 15:36, 9 July 2019


RTSBanner-LG.jpeg

Installing RTS

Demo Guide

Getting Started Guide V1.25

Feature Overview Videos

Downloads (Software - Forms - Drivers - Utilities)

App

RTS App

App Configuration

Basic Troubleshooting

Server Down

Hardware Failure

Printer Troubleshooting

Concessions Troubleshooting

Credit Card Device Troubleshooting

Concessions

General Item Setup and Configuration

Concession Layout

Adding/Removing a Station

Modifiers

Pickup Viewer

Concessions Troubleshooting

Configuration

Advertising Displays

Advertising Lines

Auditoriums

Concession Item Scanning

Calibrating your Touch Screen

Identifying your RTS Server

Installing a Root Certificate

Passwords and Password Groups

Networking

Sales Tax

Setting Up Distributors

Setting up Employee Schedules

Setting up Schedule Exports

Limiting Alcohol Consumption and Verifying Legal Age

QuickBooks Export

Setting up Secure Users

Setup third party show time data feeds

Setting up Tickets

RTS Email Configuration

RTS Title Bar

Tax Exempt Button

Setting up Station Items

Setting up Remote Item Printing

Setting Up Tickets for a Special Event

Credit Cards

Getting Started with EMV

Canadian EMV & Tap and Pay

Installing a VX805

Configuring Quest II EMV and Secure MSR

Setting up Secure Users

Credit Card Device Troubleshooting

Updating Credit Card Information

Hosted Checkout Password Generation

Contacting Vantiv

Digital Signage

Setting Up Digital Signage

Setting up your Chromecast

Discounts

Membership Discount Setup

Setting up Employee Discounts

Films

Add a New Film

Scheduling Films

Accessing the Internet Films List

Setting up Display Amenities

Hardware

Barcode Scanner Programming

Customer Facing Display

Advertising Displays

CR1000 Barcode Scanner Configuration

Inventory

Setting up Inventory in RTS

Kiosks

Setting up a Kiosk

Mag Cards, Gift Cards, and Loyalty Program

Ordering Mag Cards

Gift Cards

Online Gift Cards

Configuring Loyalty Cards

Online Sales

Internet Ticketing

Customizing your RTN Website

Online Gift Cards

Purchasing Online Tickets with a Mag Card

Corporate Web Selling

Adding Web Server Access Accounts

API documentation

Printers

Partner RP700 Printer

Epson Layouts

Bluetooth Bixolon SPP-R300 Setup

Printer Troubleshooting

Procedures

Selling

Opening Procedures

Closing Procedures

Inventory

Reporting

Reports

Automatic Reporting

Box Office Reporting with Numero

Common Reports

Conc Sales Vs Inventory

Deposit Total

Internet Data Transfers

Web Reporting

Reserved Seating

Setting Up Reserved Seating

Marking Seats as Broken

Restaurant Mode

RTS Restaurant Interface

Pickup Viewer

Using the Bumpbar

Order Routing

Tickets

Setting up Tickets

Ticket Class Rules

Ticket Layouts

Advertising Lines

Picking Up Tickets

Advanced Pickup Search

Setting Up Tickets for a Special Event

Timeclock

Using the RTS Timeclock