Difference between revisions of "Main Page"

From Rts
Jump to: navigation, search
(Procedures)
(App)
(81 intermediate revisions by 6 users not shown)
Line 1: Line 1:
<center>[[File:Small RTSBanner.jpg]]</center>
+
<!-- <center>[[File:Small RTSBanner.jpg]]</center> -->
 +
 
 +
<!-- [[File:RTS-Banner-Facebook2019red2.jpg|600px]]<br /><br /> -->
 +
 
 +
[[File:RTSBanner-LG.jpeg|600px]]<br />
  
 
[[Installing RTS]]
 
[[Installing RTS]]
Line 5: Line 9:
 
[[Demo Guide]]
 
[[Demo Guide]]
  
[[Downloads (Software - Drivers - Utilities)]]
+
[https://www.rts-solutions.com/docs/GSG-V125.pdf Getting Started Guide V1.25]
 +
 
 +
[http://rts-solutions.com/news Keeping up with RTS]
  
 +
[[Feature Overview Videos]]
 +
 +
[[Downloads (Software - Drivers - Utilities) | Downloads (Software - Forms - Drivers - Utilities)]]
 +
 +
=='''App'''==
 +
 +
[[RTS App]]
 +
 +
[[App Configuration]]
 +
 +
[[App Performance Scheduling Requirements]]
 +
 +
[[Adding Custom Labels to Shows on the RTS APP]]
 +
 +
[[Sending App Notifications]]
 +
 +
[[Apple Developer Account]]
 +
 +
[[Terms of Service]]
 +
 +
=='''Basic Troubleshooting'''==
 +
 +
[[Server Down]]
 +
 +
[[Hardware Failure]]
 +
 +
[[Printer Troubleshooting]]
 +
 +
[[Concessions Troubleshooting]]
 +
 +
[[Credit Card Device Troubleshooting]]
  
 
=='''Concessions'''==
 
=='''Concessions'''==
Line 17: Line 54:
  
 
[[Modifiers]]
 
[[Modifiers]]
 +
 +
[[Pickup Viewer]]
 +
 +
[[Concessions Troubleshooting]]
  
 
=='''Configuration'''==
 
=='''Configuration'''==
Line 25: Line 66:
  
 
[[Auditoriums]]
 
[[Auditoriums]]
 +
 +
[[Concession Item Scanning]]
  
 
[[Calibrating your Touch Screen]]
 
[[Calibrating your Touch Screen]]
Line 33: Line 76:
  
 
[[Passwords and Password Groups]]
 
[[Passwords and Password Groups]]
 +
 +
[[Port Forwarding]]
  
 
[[Networking]]
 
[[Networking]]
  
 
[[Sales Tax]]
 
[[Sales Tax]]
 +
 +
[[Scheduling_Films]]
  
 
[[Setting Up Distributors]]
 
[[Setting Up Distributors]]
Line 43: Line 90:
  
 
[[Setting up Schedule Exports]]
 
[[Setting up Schedule Exports]]
 +
 +
[[Limiting Alcohol Consumption and Verifying Legal Age]]
 +
 +
[[QuickBooks Export]]
  
 
[[Setting up Secure Users]]
 
[[Setting up Secure Users]]
Line 51: Line 102:
  
 
[[RTS Email Configuration]]
 
[[RTS Email Configuration]]
 +
 +
[[RTS Title Bar]]
  
 
[[Tax Exempt Button]]
 
[[Tax Exempt Button]]
  
 
[[Setting up Station Items]]
 
[[Setting up Station Items]]
 +
 +
[[Setting up Remote Item Printing]]
 +
 +
[[Setting Up Tickets for a Special Event]]
  
 
=='''Credit Cards'''==
 
=='''Credit Cards'''==
 +
 +
[[Getting Started with EMV]]
  
 
[[Canadian EMV & Tap and Pay]]
 
[[Canadian EMV & Tap and Pay]]
Line 65: Line 124:
  
 
[[Setting up Secure Users]]
 
[[Setting up Secure Users]]
 +
 +
[[Credit Card Device Troubleshooting]]
 +
 +
[[Updating Credit Card Information]]
 +
 +
[[Hosted Checkout Password Generation]]
 +
 +
[[Contacting Vantiv]]
  
 
=='''Digital Signage'''==
 
=='''Digital Signage'''==
Line 77: Line 144:
  
 
[[Setting up Employee Discounts]]
 
[[Setting up Employee Discounts]]
 
[[Setting up Registration Rewards]]
 
  
 
=='''Films'''==
 
=='''Films'''==
  
[[Add a New Film]]
+
[[Adding a New Film]]
  
 
[[Scheduling Films]]
 
[[Scheduling Films]]
 +
 +
[[Using the Internet Film List]]
 +
 +
[[Enabling Graphic Film Buttons]]
  
 
[[Setting up Display Amenities]]
 
[[Setting up Display Amenities]]
Line 101: Line 170:
  
 
[[Setting up Inventory in RTS]]
 
[[Setting up Inventory in RTS]]
 
[[Receive or Return]]
 
  
 
=='''Kiosks'''==
 
=='''Kiosks'''==
Line 108: Line 175:
 
[[Setting up a Kiosk]]
 
[[Setting up a Kiosk]]
  
=='''Gift Cards and Loyalty Program'''==
+
=='''Mag Cards, Gift Cards, and Loyalty Program'''==
 +
 
 +
[[Mag Cards | Ordering Mag Cards]]
  
 
[[Gift Cards]]
 
[[Gift Cards]]
Line 138: Line 207:
 
[[Epson Layouts]]
 
[[Epson Layouts]]
  
[[Bixolon SPP-R310 Setup]]
+
[[Bluetooth Bixolon SPP-R300 Setup]]
 +
 
 +
[[Printer Troubleshooting]]
  
 
=='''Procedures'''==
 
=='''Procedures'''==
 +
[[Selling]]
  
 
[[Opening Procedures]]
 
[[Opening Procedures]]
Line 153: Line 225:
  
 
[[Automatic Reporting]]
 
[[Automatic Reporting]]
 +
 +
[[Box Office Reporting with Numero]]
  
 
[[Common Reports]]
 
[[Common Reports]]
  
 
[[Conc Sales Vs Inventory]]
 
[[Conc Sales Vs Inventory]]
 +
 +
[[Deposit Total]]
 +
 +
[[Employee Contest]]
  
 
[[Internet Data Transfers]]
 
[[Internet Data Transfers]]
Line 165: Line 243:
  
 
[[Setting Up Reserved Seating]]
 
[[Setting Up Reserved Seating]]
 +
 +
[[Marking Seats as Broken]]
  
 
=='''Restaurant Mode'''==
 
=='''Restaurant Mode'''==
  
 
[[RTS Restaurant Interface]]
 
[[RTS Restaurant Interface]]
 +
 +
[[Pickup Viewer]]
 +
 +
[[Using the Bumpbar]]
 +
 +
[[Order Routing]]
  
 
=='''Tickets'''==
 
=='''Tickets'''==
Line 181: Line 267:
  
 
[[Picking Up Tickets]]
 
[[Picking Up Tickets]]
 +
 +
[[Advanced Pickup Search]]
 +
 +
[[Setting Up Tickets for a Special Event]]
 +
 +
[[Voiding#Voiding_an_Online_Ticket | Voiding Online Tickets]]
  
 
=='''Timeclock'''==
 
=='''Timeclock'''==

Revision as of 18:47, 23 August 2019


RTSBanner-LG.jpeg

Installing RTS

Demo Guide

Getting Started Guide V1.25

Keeping up with RTS

Feature Overview Videos

Downloads (Software - Forms - Drivers - Utilities)

App

RTS App

App Configuration

App Performance Scheduling Requirements

Adding Custom Labels to Shows on the RTS APP

Sending App Notifications

Apple Developer Account

Terms of Service

Basic Troubleshooting

Server Down

Hardware Failure

Printer Troubleshooting

Concessions Troubleshooting

Credit Card Device Troubleshooting

Concessions

General Item Setup and Configuration

Concession Layout

Adding/Removing a Station

Modifiers

Pickup Viewer

Concessions Troubleshooting

Configuration

Advertising Displays

Advertising Lines

Auditoriums

Concession Item Scanning

Calibrating your Touch Screen

Identifying your RTS Server

Installing a Root Certificate

Passwords and Password Groups

Port Forwarding

Networking

Sales Tax

Scheduling_Films

Setting Up Distributors

Setting up Employee Schedules

Setting up Schedule Exports

Limiting Alcohol Consumption and Verifying Legal Age

QuickBooks Export

Setting up Secure Users

Setup third party show time data feeds

Setting up Tickets

RTS Email Configuration

RTS Title Bar

Tax Exempt Button

Setting up Station Items

Setting up Remote Item Printing

Setting Up Tickets for a Special Event

Credit Cards

Getting Started with EMV

Canadian EMV & Tap and Pay

Installing a VX805

Configuring Quest II EMV and Secure MSR

Setting up Secure Users

Credit Card Device Troubleshooting

Updating Credit Card Information

Hosted Checkout Password Generation

Contacting Vantiv

Digital Signage

Setting Up Digital Signage

Setting up your Chromecast

Discounts

Membership Discount Setup

Setting up Employee Discounts

Films

Adding a New Film

Scheduling Films

Using the Internet Film List

Enabling Graphic Film Buttons

Setting up Display Amenities

Hardware

Barcode Scanner Programming

Customer Facing Display

Advertising Displays

CR1000 Barcode Scanner Configuration

Inventory

Setting up Inventory in RTS

Kiosks

Setting up a Kiosk

Mag Cards, Gift Cards, and Loyalty Program

Ordering Mag Cards

Gift Cards

Online Gift Cards

Configuring Loyalty Cards

Online Sales

Internet Ticketing

Customizing your RTN Website

Online Gift Cards

Purchasing Online Tickets with a Mag Card

Corporate Web Selling

Adding Web Server Access Accounts

API documentation

Printers

Partner RP700 Printer

Epson Layouts

Bluetooth Bixolon SPP-R300 Setup

Printer Troubleshooting

Procedures

Selling

Opening Procedures

Closing Procedures

Inventory

Reporting

Reports

Automatic Reporting

Box Office Reporting with Numero

Common Reports

Conc Sales Vs Inventory

Deposit Total

Employee Contest

Internet Data Transfers

Web Reporting

Reserved Seating

Setting Up Reserved Seating

Marking Seats as Broken

Restaurant Mode

RTS Restaurant Interface

Pickup Viewer

Using the Bumpbar

Order Routing

Tickets

Setting up Tickets

Ticket Class Rules

Ticket Layouts

Advertising Lines

Picking Up Tickets

Advanced Pickup Search

Setting Up Tickets for a Special Event

Voiding Online Tickets

Timeclock

Using the RTS Timeclock