Difference between revisions of "Online Gift Cards"

From Rts
Jump to: navigation, search
(Virtual Cards)
 
(13 intermediate revisions by 4 users not shown)
Line 1: Line 1:
===Online Gift Card Configuration and Use===
+
==Online Gift Card Configuration and Use==
  
 
To enable online Gift Card sales at your location please fill out the following form and return email it to RTS support at [mailto:support@rts-solutions.com support@rts-solutions.com]
 
To enable online Gift Card sales at your location please fill out the following form and return email it to RTS support at [mailto:support@rts-solutions.com support@rts-solutions.com]
  
'''[http://www.rts-solutions.com/assets/rtsonlinegiftcardconfiguration2018.pdf Online Gift Card Setup Form]'''
+
'''[https://www.rts-solutions.com/docs/OnlineGiftCardSetup.pdf Online Gift Card Setup Form]'''
 
-----
 
-----
====Accounting====
+
===Accounting===
  
When a customer purchase is finished, the amount is immediately charged to the customer credit card and a transaction is completed with a balancing item 'Unfulfilled Web Gift Sale'.  The customer receives a receipt email.
+
When a customer purchase is finished, the amount is immediately charged to the customer credit card and a transaction is completed with a balancing item '''"Unfulfilled Web Gift Sale"'''.  The customer receives a receipt email.
  
 
====Virtual Cards====
 
====Virtual Cards====
  
Within a few minutes of purchase, the system will assign a card number and fund the card number with the required amount.  This transaction decreases the 'Unfilled Web Gift Sale' item and increases the 'Debit Sold' item.
+
Within a few minutes of purchase, the system will assign a card number and fund the card number with the required amount.  This transaction decreases the '''"Unfulfilled Web Gift Sale"''' item and increases the '''"Debit Sold"''' item.
  
 
====Physical Cards====
 
====Physical Cards====
  
When a physical card is prepared for mailing, the system creates a transaction.  This transaction decreases the 'Fulfilled Web Gift Sale' item and increases the 'Debit Sold' item.
+
When a physical card is prepared for mailing, the system creates a transaction.  This transaction decreases the '''"Fulfilled Web Gift Sale"''' item and increases the '''"Debit Sold"''' item.
  
====Gift Card Sales Link====
 
  
Once you have online gift cards setup, a link is generated for online access. This is the link your customers will use to purchase cards and to check card balances. Your link will be:
+
===Reports===
  
The gift card purchase link is - <nowiki>https://RTN.formovietickets.com:2235/app/rtsweb/gift</nowiki>
+
You can view a log of Online Gift orders by going to <code>Reports -> Mag Cards -> Online Gift Purchases</code>.
The gift card balance check link is - <nowiki>https://RTN.formovietickets.com:2235/app/rtsweb/gift/balance</nowiki>
+
 
The Loyalty information link is  - <nowiki>https://RTN.formovietickets.com:2235/app/rtsweb/loyalty/info</nowiki>
+
 
'''Replace "RTN" with your RTN code which is displayed on the About window.'''
+
[[file:Rts_reports_magCards_onlineGiftPurchases.png | 700px]]
  
====Creating physical gift cards for mailing====
 
From the RTS Menu, navigate to:
 
  
<code>Actions -> Gift Sales -> Fill Orders</code>
+
===Gift Card Sales Link===
  
[[File: Gift Card Physical Card Fill Assign.PNG]]
+
Once you have online gift cards setup, a link is generated for online access. This is the link your customers will use to purchase cards, check card balances, and register loyalty cards. Your links will be:
  
Select an open order to fill.
+
The gift card purchase link is - <nowiki>https://RTN.formovietickets.com:2235/app/rtsweb/gift</nowiki>
 +
The gift card balance check link is - <nowiki>https://RTN.formovietickets.com:2235/app/rtsweb/gift/balance</nowiki>
 +
The Loyalty information and registration link is  - <nowiki>https://RTN.formovietickets.com:2235/app/rtsweb/loyalty/info</nowiki>
  
Select '''"Assign Card"''' and enter or swipe the card numbers for this order.
+
<span style="color:#000080">'''Replace "RTN" with your RTN code which is displayed on the About window.'''
  
Select '''"Fund Card"''' and repeat for each card in the order.
+
==Creating physical gift cards for mailing==
  
Once all cards in the order have been assigned and funded, select '''"Finish Order"'''.
+
When a physical gift card is purchased, you must assign a card(s) to the order, add the amount to it, and mail it out. RTS has a window to assist you with doing this.  
  
A letter for will print for mailing.
+
#From the RTS Menu, navigate to <code>'''Actions -> Gift Sales -> Fill Orders'''</code>. <br><br>[[File: Gift Card Physical Card Fill Assign.PNG]]<br><br>
 +
#Select an open order to fill.
 +
#Select '''"Assign Card"''' and enter or swipe the card numbers for this order.
 +
#Select '''"Fund Card"''' and repeat for each card in the order.
 +
#Once all cards in the order have been assigned and funded, select '''"Finish Order"'''.
 +
#A letter for will print for mailing.

Latest revision as of 23:46, 6 December 2019

Online Gift Card Configuration and Use

To enable online Gift Card sales at your location please fill out the following form and return email it to RTS support at support@rts-solutions.com

Online Gift Card Setup Form


Accounting

When a customer purchase is finished, the amount is immediately charged to the customer credit card and a transaction is completed with a balancing item "Unfulfilled Web Gift Sale". The customer receives a receipt email.

Virtual Cards

Within a few minutes of purchase, the system will assign a card number and fund the card number with the required amount. This transaction decreases the "Unfulfilled Web Gift Sale" item and increases the "Debit Sold" item.

Physical Cards

When a physical card is prepared for mailing, the system creates a transaction. This transaction decreases the "Fulfilled Web Gift Sale" item and increases the "Debit Sold" item.


Reports

You can view a log of Online Gift orders by going to Reports -> Mag Cards -> Online Gift Purchases.


Rts reports magCards onlineGiftPurchases.png


Gift Card Sales Link

Once you have online gift cards setup, a link is generated for online access. This is the link your customers will use to purchase cards, check card balances, and register loyalty cards. Your links will be:

The gift card purchase link is - https://RTN.formovietickets.com:2235/app/rtsweb/gift
The gift card balance check link is - https://RTN.formovietickets.com:2235/app/rtsweb/gift/balance
The Loyalty information and registration link is  - https://RTN.formovietickets.com:2235/app/rtsweb/loyalty/info

Replace "RTN" with your RTN code which is displayed on the About window.

Creating physical gift cards for mailing

When a physical gift card is purchased, you must assign a card(s) to the order, add the amount to it, and mail it out. RTS has a window to assist you with doing this.

  1. From the RTS Menu, navigate to Actions -> Gift Sales -> Fill Orders.

    Gift Card Physical Card Fill Assign.PNG

  2. Select an open order to fill.
  3. Select "Assign Card" and enter or swipe the card numbers for this order.
  4. Select "Fund Card" and repeat for each card in the order.
  5. Once all cards in the order have been assigned and funded, select "Finish Order".
  6. A letter for will print for mailing.