RTS Email Configuration

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Configuring your locations Email Settings

Internet Ticketing Email Settings

This is the email address your customers will see when they receive their ticket confirmation emails. To configure it go to:

File -> Options -> Communications Email Configuration.png

Server and Port are provided by your email host. This is the outgoing mail server information and is required for emails to work correctly. See Common Mail Server Settings below.


Automatic Reports Email Settings

This is the email address you would like to receive automatic reports to. To configure this go to:

File -> Options -> Communications Automatic Reports Email Settings.png

Note: Multiple emails can be added, separated by a comma.

Online Gift Card

This is the email address used to send your customers Online Gift Cards. To configure this go to the Online Gift Cards email configuration tab:

Setup -> Gift Certificates -> Online Gift Cards -> Email Online Gift Cards Email.png

Server and Port are provided by your email host. This is the outgoing mail server information and is required for emails to work correctly. See Common Mail Server Settings below.

Using GMail with RTS

Gmail may not work in RTS due to enhanced security. If the account is setup correctly but you are still failing authentication then enable the "Less Secure Apps" option at the following link. Be sure that you are signed into Gmail with the user account you intend to use in RTS.

https://myaccount.google.com/lesssecureapps


Common Mail Server Settings

[Google Gmail]

[Yahoo Mail]