Difference between revisions of "RTS Usher App"

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m (Configuration Screen)
m (Server Setup)
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==Server Setup==
 
==Server Setup==
 +
This screen allows you to input the server IP address. The device you have the usher app on must be connected to the same RTS network as the RTS server. You'll enter the Local IP address of your RTS server in this window.
 
[[File:UsherAppServerConfig.png|300px]]<br />
 
[[File:UsherAppServerConfig.png|300px]]<br />
*'''Cancel''' - <br><br>
+
*'''Cancel''' - This button cancels the setup and returns you to the previous screen.<br><br>
*'''Connect''' - <br><br>
+
*'''Connect''' - This button connects you to the RTS Server IP address entered into the app.<br><br>
  
 
==Logging In==
 
==Logging In==

Revision as of 19:48, 13 December 2019

RTS Usher App

The RTS usher app allows you to pick up tickets from an Android device. It works similar to a barcode scanner allowing you to scan tickets your patrons print out or to also scan customer phones directly. Below are example screens and button descriptions to help use the app effectively.

Usher User

You will be required to set up an email address for "usher" employees. To add an email address, navigate in RTS to Setup –> Password.

NOTE: If you are not able to see your name in the Password list, an administrator with higher credentials will need to configure your settings.

SU Password.PNG

Add your email address in the “Email Address” field under the Info Section.

03-emailAddressEntry.png

Configuration Screen

This screen is where you enter your login credentials and server IP address within the Usher App

UsherAppLoginSetup.png

  • Login - Clicking this button takes you to the app login screen where you'll enter your email address and password.

  • Config - Clicking this button opens the server configuration window where you'll enter in the local IP address of your RTS server.

Server Setup

This screen allows you to input the server IP address. The device you have the usher app on must be connected to the same RTS network as the RTS server. You'll enter the Local IP address of your RTS server in this window. UsherAppServerConfig.png

  • Cancel - This button cancels the setup and returns you to the previous screen.

  • Connect - This button connects you to the RTS Server IP address entered into the app.

Logging In

UsherAppLogin.png

  • Login -

  • Clear -

Scanning Tickets

UsherAppScan.png

  • Flip Camera -

  • Light -

  • Scan -

Scan Screen

Picking up Tickets

Ticket Picked Up

Ticket Already Picked Up

Ticket Pickup out of Timeframe