RTS Usher App

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Revision as of 19:41, 13 December 2019 by Rd (talk | contribs) (Usher User)
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RTS Usher App

The RTS usher app allows you to pick up tickets from an Android device. It works similar to a barcode scanner allowing you to scan tickets your patrons print out or to also scan customer phones directly. Below are example screens and button descriptions to help use the app effectively.

Usher User

You will be required to set up an email address for "usher" employees.

1) To add an email address, navigate in RTS to Setup –> Password.

NOTE: If you are not able to see your name in the Password list, an administrator with higher credentials will need to configure your settings.

SU Password.PNG

2) From the Password menu, mark “Access Web Reporting as True”

02-accessWebReportingOption.png

3) Add your email address or Facebook email address for “Email Address” under the Info Section.

03-emailAddressEntry.png

Configuration Screen

UsherAppLoginSetup.png

  • Login -

  • Config -

Server Setup

UsherAppServerConfig.png

  • Cancel -

  • Connect -

Logging In

UsherAppLogin.png

  • Login -

  • Clear -

Scanning Tickets

UsherAppScan.png

  • Flip Camera -

  • Light -

  • Scan -

Scan Screen

Picking up Tickets

Ticket Picked Up

Ticket Already Picked Up

Ticket Pickup out of Timeframe