Seat Swaps

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The Seat Swap in RTS will allow you to swap which seat has been reserved for a ticket.

Performing a Seat Swap

  1. Open the selling screen
  2. Navigate to the desired showing and select Pick Seats
  3. Select Menu then Seat Swap

    Rts selling reservedSeating menu.png

  4. Click on the seat you want to swap from
  5. Select the seat you want to swap to
  6. Press the Finalize Seat Swap button

    Rts selling reservedSeating seatSwap Finalize.png


Once the Finalize Seat Swap button has been pressed, a void ticket will print for the old ticket as well as the new ticket. The seat move will cause a refund and an additional sale to show up in reports.