The Seat Swap in RTS will allow you to swap which seat has been reserved for a ticket.
Performing a Seat Swap
- Open the selling screen
- Navigate to the desired showing and select Pick Seats
- Select Menu then Seat Swap
- Click on the seat you want to swap from
- Select the seat you want to swap to
- Press the Finalize Seat Swap button
Once the Finalize Seat Swap button has been pressed, a void ticket will print for the old ticket as well as the new ticket. The seat move will cause a refund and an additional sale to show up in reports.