Updating Credit Card Information

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WARNING: DO NOT UPDATE CREDIT CARD INFORMATION WHILE STATIONS ARE OPEN FOR SELLING.

Updating Credit Card settings

All stations need to be closed and the deposit needs to be closed. Failure to do this will result in an inability to batch at the end of the day. RTSComm service needs to be stopped - Prevents internet sales during this process Actions -> Communications -> Manual Send Credit Card Batch.


Verify everything is closed with Report -> Stations -> Open.

Report Stations Open.PNG

TSYS - Can be done from any workstation

EMV - Needs to be done on server machine

To update credit card settings, ensure you are on an account logged in with sufficient privileges.

Navigate to: Setup -> Credit Card:


SU.CC.png


Select "Retail".

Enter the current user password.
Enter the credentials for the Secure User login [reference that page here for creating logins].
Enter in the Credit Server Configuration information as provided by the credit company.
Click "Save".
Enter the credentials for the Secure User login.

***Incorrect login here will result in having to redo configuration.***

Select "Internet".

Enter the current user password.
Enter the credentials for the Secure User login [reference that page here for creating logins].
Enter in the Credit Server Configuration information as provided by the credit company.
Click "Save".
Enter the credentials for the Secure User login.

***Incorrect login here will result in having to redo configuration.***

V number - needs to be 8 digits, add a 7 in front if it's only 7

TSYS is done, EMV needs: Setup -> Credit Card -> EMV Server -> Download/Start EMV Server.


SU CC EMV Dowload.PNG


  • Requires a restart.
  • Test a transaction, verify no errors.
  • Test a batch/close.