Difference between revisions of "COVID-19 Pricing FAQ"

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==COVID-19 FAQ==
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Due to the success of the COVID-19 Plan, we have decided to expand our pricing program, instead of offering temporary relief pricing. The essence of the COIVD plan still exists. However, costs are now $.50 '''per transaction''', instead of $0.50 '''per ticket'''. The new initiative is called the "Online Transaction Plan."
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Please feel free to reach out to our Sales Team if you have any questions.
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:[tel:865-212-9703 (865) 212-9703]
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:[mailto:sales@rts-solutions.com sales@rts-solutions.com]
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==Online Transaction Plan FAQ==
  
 
'''1) What if my license has not expired yet?'''</br>
 
'''1) What if my license has not expired yet?'''</br>
The plan is available upon your license renewal.</br></br>
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The plan is available upon your license renewal.
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'''2) Will I still receive all the same features as the annual license plan?'''</br>
 
'''2) Will I still receive all the same features as the annual license plan?'''</br>
Yes. You will receive all features with the COVID-19 plan, including the location branded mobile ticketing app.</br></br>
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Yes. You will receive all features with the Online Transaction Plan, including the location branded mobile ticketing app.
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'''3) Can I switch back to the annual license plan at a later date?'''</br>
 
'''3) Can I switch back to the annual license plan at a later date?'''</br>
Yes. If you decide the annual core license plan is a better option for you, the yearly plan is still available.</br></br>
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Yes. If you decide the annual core license plan is a better option for you, the yearly plan is still available.
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'''4) What credit card processors does RTS integrate with? Is EMV required?'''</br>
 
'''4) What credit card processors does RTS integrate with? Is EMV required?'''</br>
RTS integrates with Heartland and WorldPay. EMV is required. However, EMV may be waived under certain circumstances.</br></br>
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RTS integrates with Heartland and WorldPay. EMV is required to take advantage of this pricing plan, however, EMV may be waived under certain circumstances.
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'''5) How do I sign up for the App?'''</br>
 
'''5) How do I sign up for the App?'''</br>
Fill out the App Setup Form. [[App Setup Forms | The form is available here.]] </br></br>
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Fill out the App Setup Form. [[App Setup Forms | The form is available here.]]
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'''6) What option is best for me?'''</br>
 
'''6) What option is best for me?'''</br>
We offer this pricing plan as an alternative to paying upfront license fees. If you prefer to pay a one time fee, then please consider the annual core license.</br></br>
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We offer this pricing plan as an alternative to paying upfront license fees. If you prefer to pay a one time fee, then please consider the annual core license.
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'''7) How do I run a report of my previous Internet Ticketing Sales?'''<br>
 
'''7) How do I run a report of my previous Internet Ticketing Sales?'''<br>
To view past online ticketing sales, please visit our [[Generating a Report Showing Internet Ticket Sales for a Date Range | wiki page here]] for instructions.</br></br>
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To view past online ticketing sales, please visit our [[Generating a Report Showing Internet Ticket Sales for a Date Range | wiki page here]] for instructions.
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==More Information on Pricing Plans==
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You can find details of our pricing programs, including the Online Transaction Plan, [https://www.rts-solutions.com/docs/License_Plan_2020.pdf HERE].
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If you have any questions, please feel free to reach out to our Sales Team
  
==COVID-19 Pricing Plan==
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:[tel:865-212-9703 (865) 212-9703]
You can learn more about the optional alternative pricing plan here: [https://rts-solutions.com/docs/COVID-19.pdf COVID-19 Pricing Plan]
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:[mailto:sales@rts-solutions.com sales@rts-solutions.com]

Revision as of 19:34, 29 July 2020

Due to the success of the COVID-19 Plan, we have decided to expand our pricing program, instead of offering temporary relief pricing. The essence of the COIVD plan still exists. However, costs are now $.50 per transaction, instead of $0.50 per ticket. The new initiative is called the "Online Transaction Plan."


Please feel free to reach out to our Sales Team if you have any questions.

(865) 212-9703
sales@rts-solutions.com


Online Transaction Plan FAQ

1) What if my license has not expired yet?
The plan is available upon your license renewal.


2) Will I still receive all the same features as the annual license plan?
Yes. You will receive all features with the Online Transaction Plan, including the location branded mobile ticketing app.


3) Can I switch back to the annual license plan at a later date?
Yes. If you decide the annual core license plan is a better option for you, the yearly plan is still available.


4) What credit card processors does RTS integrate with? Is EMV required?
RTS integrates with Heartland and WorldPay. EMV is required to take advantage of this pricing plan, however, EMV may be waived under certain circumstances.


5) How do I sign up for the App?
Fill out the App Setup Form. The form is available here.


6) What option is best for me?
We offer this pricing plan as an alternative to paying upfront license fees. If you prefer to pay a one time fee, then please consider the annual core license.


7) How do I run a report of my previous Internet Ticketing Sales?
To view past online ticketing sales, please visit our wiki page here for instructions.


More Information on Pricing Plans

You can find details of our pricing programs, including the Online Transaction Plan, HERE.


If you have any questions, please feel free to reach out to our Sales Team

(865) 212-9703
sales@rts-solutions.com