FAQ

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What do you need to know?

  Digital Signage is now available to 
  all RTS customers at no additional 
  cost. We use any TV with an HDMI port, 
  and a Google Chromecast. You will need 
  one Chromecast for each TV you wish to 
  display signs on.
    

What do I need to do to get started?

  To begin the process, we ask that you 
  send a logo, your ticket information 
  and any photos that may be helpful in 
  our design process. This can be 
  emailed to media@rts-solutions.com. 

How long will it take?

     Due to our signage popularity, we 
      estimate a week turnaround time 
             for proofs. 

What’s the process?

  Once we receive your information we 
  will respond and request any 
  information we still may need. We 
  will send you a proof of your signs, 
  requesting feedback. Changes will be 
  made if necessary. If no changes are 
  needed, we will begin the configuration 
  process. 

What do you do to configure?

  We begin by selecting a Sign Server. 
  This is where all your information 
  will live. We will build your signs 
  into your system and make sure they 
  are functioning.

What do I need to do?

  While we are doing all the above, we 
  will need you to connect your 
  Chromecast to your network. We will 
  need to have them connected to the 
  same network as your  sign server.
  The Google Home App will assist you 
  in doing this.

What if I get stuck?

  RTS is always available to assist 
  you. You can contact us via phone 
  or email. 
       Phone: (865) 212-9703 
   Email: media@rts-solutions.com