RTS Usher App

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Revision as of 19:45, 13 December 2019 by Rd (talk | contribs) (Configuration Screen)
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RTS Usher App

The RTS usher app allows you to pick up tickets from an Android device. It works similar to a barcode scanner allowing you to scan tickets your patrons print out or to also scan customer phones directly. Below are example screens and button descriptions to help use the app effectively.

Usher User

You will be required to set up an email address for "usher" employees. To add an email address, navigate in RTS to Setup –> Password.

NOTE: If you are not able to see your name in the Password list, an administrator with higher credentials will need to configure your settings.

SU Password.PNG

Add your email address in the “Email Address” field under the Info Section.


Configuration Screen

This screen is where you enter your login credentials and server IP address within the Usher App


  • Login - Clicking this button takes you to the app login screen where you'll enter your email address and password.

  • Config - Clicking this button opens the server configuration window where you'll enter in the local IP address of your RTS server.

Server Setup


  • Cancel -

  • Connect -

Logging In


  • Login -

  • Clear -

Scanning Tickets


  • Flip Camera -

  • Light -

  • Scan -

Scan Screen

Picking up Tickets

Ticket Picked Up

Ticket Already Picked Up

Ticket Pickup out of Timeframe