Seat History

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Occasionally you may have an issue, like a double-booked seat, with a seat and need to understand what happened. RTS has a convenient way to look up all transactions that occurred with that seat, called Seat History.

Using Seat history

To use the seat history, enter the reserved seating selection screen for the performance then:

  1. Press Menu

    Rts selling reservedSeating menu.png

  2. Select Seat History
  3. Press the Seat you want to learn about

    Rts selling reservedSeating seatHistory.png

In the receipt in the example above, the ticket for this seat was voided, then a ticket was sold for a different seat to the same show.