Difference between revisions of "Server Down"

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In the event that your RTS server will not power on:
 
In the event that your RTS server will not power on:
  
*First, unplug the server computer for 30 seconds then plug it back in to the same outlet.  
+
*First, unplug the server computer for 30 seconds then plug it back into the same outlet.  
 
*If that doesn't work, try plugging into a different outlet.  
 
*If that doesn't work, try plugging into a different outlet.  
 
*If neither out works, replace the power cable on the server with a power cable from a working computer.  
 
*If neither out works, replace the power cable on the server with a power cable from a working computer.  
*If none of the above works contact RTS Tech Support.
+
*If none of the above works, contact RTS Tech Support at [mailto:support@rts-solutions.com support@rts-solutions.com].
 
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In the case that the RTS server is constantly restarting or continually displaying an error:
 
In the case that the RTS server is constantly restarting or continually displaying an error:
  
 
Contact RTS Tech Support immediately at 865-212-9703.
 
Contact RTS Tech Support immediately at 865-212-9703.

Revision as of 13:44, 23 May 2019

In the event that your RTS server will not power on:

  • First, unplug the server computer for 30 seconds then plug it back into the same outlet.
  • If that doesn't work, try plugging into a different outlet.
  • If neither out works, replace the power cable on the server with a power cable from a working computer.
  • If none of the above works, contact RTS Tech Support at support@rts-solutions.com.

In the case that the RTS server is constantly restarting or continually displaying an error:

Contact RTS Tech Support immediately at 865-212-9703.